Complimentary Assessment

We begin with a look at your environment. Our talented systems engineers conduct a complimentary assessment of your network, workstations, and servers. We learn your daily workflow, your line of business applications, and your automation needs. We review critical processes such as security, business continuity, and disaster recovery to ensure your business is resilient. Finally, we identify your industry compliance requirements to make sure they are addressed as part of your custom technology plan.

Onboarding

Once all technical details and project scope have been identified, we will introduce you to the onboarding team and one of our senior engineers. We divide the project into discrete parts, communicate timelines, manage all vendors, and make sure each completed phase is tested both by our technicians and members of your team. We will follow up on the project afterwards to make sure there are no vestigial issues, questions, or training needs.

Documentation

We believe in complete transparency. This means that you should have visibility into your IT environment and not just take our word. This is why we utilize a top rated secure documentation system and grant you access to your own private portal to review everything we learn about your business. We carefully document everything from server and network details, environment diagrams, software licensing, wireless configurations, and much more to ensure continuity of service.