Information technology infrastructure typically requires you to interface with a wide variety of hardware vendors, software vendors, and service providers. ArcLight Vendor Management begins with an audit of your existing vendor relationships. We will prepare a vendor matrix to analyze whether you’re using the right vendors for your needs and getting the best values for your IT investments. In order to best maintain and manage your environment, it is important to keep track of communications and announcements from your IT vendors, particularly for communications regarding software security patches and upgrades.

ArcLight will act as the first point of contact and filter for your IT vendors communications, freeing you to concentrate on your business. ArcLight takes the lead in managing your vendor licensing matters, licensing renewals, support contract renewals, and special offers.